I purchased VideoPad a week ago, and am really struggling with some of what seem the most basic tasks. As VideoPad support hasn't replied to my requests for help I'm trying my luck here.
My most pressing problem is that when I try to drag clips on the sequence, they often - not always - snap back to where they were. This is irrespective of whether I hold down the Shift key.
To give a specific example, in the video I'm trying to learn with, I have multiple clips, all in Track 1, at various points on the sequence. I'm working in Timeline mode (in Storyboard, the clip being moved disappears altogether). I want to move a clip three seconds earlier. There are no other clips in its way, so it looks like a simple slide along. However, when I release the mouse, the clip always just springs back to its original position.
I must be doing something wrong, but can't find anyone with the same problem online or in this forum.
I have to say I'm very disappointed with the software and service so far, but want to persevere.