fredgolightly

Hi, I'm trying to join and edit some .m2ts videos from a Panasonic video camera. It outputs .m2ts files which have video avc codec, as per: General ID : 1 (0x1) Complete name : E:\David\Desktop\New folder\1080p 25fps m2ts.m2ts Format : BDAV Format/Info : Blu-ray Video File size : 33.1 MiB Duration : 22 s 63 ms Overall bit rate mode : Variable Overall bit rate : 12.6 Mb/s Maximum Overall bit rate : 18.0 Mb/s Video ID : 4113 (0x1011) Menu ID : 1 (0x1) Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4 Format settings, CABAC : Yes Format settings, ReFrames : 4 frames Codec ID : 27 Duration : 22 s 0 ms Bit rate mode : Variable Bit rate : 11.7 Mb/s Maximum bit rate : 16.8 Mb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 25.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Interlaced Scan type, store method : Separated fields Scan order : Top Field First Bits/(Pixel*Frame) : 0.225 Stream size : 30.6 MiB (93%) Audio ID : 4352 (0x1100) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 22 s 112 ms Bit rate mode : Constant Bit rate : 384 kb/s Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 spf) Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -80 ms Stream size : 1.01 MiB (3%) However, when I come to export, despite no transcode-needing edits done (ie just plonking one file into the timeline and exporting) and the lossless export enabled, the file is re-encoded. Are .m2ts files not supported for lossless cutting/joining in Videopad? I'm using 5.01, and have uploaded a few sample files plus my log to: https://www.dropbox.com/sh/7wr9b4lyjvuuhcm/AAChEccuKCutX_iyAZh60O4Ua?dl=0 if anyone can help me out with what's stopping the export be lossless. Any info would be so gratefully received

Great, thanks again! I'm trying not to create two paths for people to follow concurrently. I'm looking through the log too trying to work out the similarities with the 'failed' message using 246 and mpeg...you guys might beat me to it! ps Phenomenal support guys, truly above and beyond via forums & emails, I'm super impressed and will be spreading the NCH Soft word!

Thanks. I've just tried 5.02D from Allen Brett via email and have sent him some logs - should I pm you the same or will the be shared at NCH office? That's what I was thinking- it;s strange how they download and run after the export 'runs' and are on the desktop.

Yep, that failed. Downloads aacenc3.exe but fails the same way.

yep, and enabling and disabling lossless in Options. Also tried 720p (video is 1080p), 1080p, auto-detect export settings.

I've just tried versions 5.01, 4.58, 4.56, 4.48, 4.44, 4.30 and same issue.

Good idea, just tried on one machine and same issue.

Same issue with 4.48 and 4.48. Good idea though!

As per original post, the exe downloads every time I export! Is in both locations, and I've tried with antivirus off, no luck.

Normal Windows 10 home, nothing special in setup, 8gb ram, 700gb free disk space, running VP with no other apps, quad core AMD A10, Raedon R6 you I think. Runs Lightroom fine, and other exports-to DVD images, not video formsts,-work ok. I'm pretty good with computers, all drivers updated, no driver updating tools, no crapware, no pirated anything, it's clearly the app as others have the issue, two other pcs I can use have the issue, and it's always downloading and redownloading the same file. I just wish I could get hold of a coder/app author to help then I could buy it!

Nope, mp4 file is there, too. You either need to click the video thumbnail or maybe request desktop site if ona a mobile device. It's definitely in the same folder, but here's a direct link for people who are struggling to see it https://www.dropbox.com/sh/de4feufai9o48sa/AADVtE0rG-5xTXg_cEz1-WO7a/VID_20170303_221740.mp4?dl=0

Sorry, link updated: https://www.dropbox.com/sh/de4feufai9o48sa/AABN4ztKCktGkicOn5o9qM3na?dl=0

I've done mine here if it's any help - same issue.

I'm having this exact problem, only I thought it was just with .mp4 & .m2ts files as that's all my devices produce. I assume you're on 5.01? Which file types are you using, and on Windows or Mac? My thread is here, but I'd encourage you to continue with this one as I've had no luck getting help from the app makers.

Tried, no luck. Shouldn't happen when I'm using an 18mb 8 second 1080p 30fps 2-channel clip with no transitions or effects at all then? Literally drop the mp4 into the timeline and export.

No luck with it off. Cannot find any way to export any mp4. I've also tried uninstalling, rebooting, re-downloading, uninstalling with Revo Uninstaller. Can I enable logging somehow and help you guys look into it? There's nothing in the project file I can see would cause this - i simply dropped one mp4 in and it doesn't work, but I've uploaded my portable project here.

Any response / fix for this? Basically facing the same issue.

Moreover, why does the auto- of the x264enc7 file not work/install it to the correct place?

What? I'm not on a mac, as indicated by the Windows file path and .exe extension. I'm on Windows 10. I've found all the threads, but none work. Don't need the file as, per my op, it's downloaded every single export attempt. Its in the locations I've seen and you've posted but no configuration works.

Tried that, hence the info in post. No luck. Where should this file reside? It shouldn't be this hard to get a simple app to work. I set all permissions to allow on both locations of this enc file but no change, even in admin mode. Is there a way to enable debugging/logging as I feel there'll be no real solution to this from the makers...

Using 5.01 of VideoPad I cannot get anything to export. I'm using m2ts files and mostly .mp4 avc files from a Nexus 5X. The problem is opaque - I drop an mp4 file into the timeline, and click export to video file. I have enable lossless ticked in settings. I click detect for settings (which doesn't matter, no settings work) and everything else is default. All I want is a direct stream copy ie lossless. It 'creates' it in seconds, then says it's running on demand. Looks like it's downloading a file but then says 'failed: unknown error'. It then opens a browser window and downloads x264enc7.exe from http://www.nch.com.au/components/x264enc7.exe but nothing happens/it fails transparently. Next time I try to export again nothing, no file, fails with unknown error, and re-downloads x264enc7 yet again. What can I do to either log this error or do to fix it - it's clearly thinking x2647enc isn't available but it downloads fine and can run it. I'm at a loss as nothing works! edit: I've tried copying x264enc7.exe to C:\Users\username\AppData\Roaming\NCH Software\Components\x264enc7 but no luck edit: I've uploaded my portable project here - I can't see how it can help as it's simply an mp4 dropped into the timeline but we'll see!