Hello,
I just recently purchased this software for my small business. I tried a couple different companie's software and remembered I used this one a while back and really liked it. Anyways I will explain what is happening.
I am using the following:
Windows 2000 Server
Dual processor Intel Server III-550s
2 GB of Ram
2 36GB drives Mirrored
5 36GB drives Raid 5
My modem is:
US Robotics 56K Voice modem Int - 83329800
Options:
V32bis, V .80, V.34+, x2, V.90
Fax options: Class 1/Class 2
Line options: Caller ID, Distinctive Ring
Voice Options: Speakerphone, TAD
H.324 video-ready rev 1.0
I made sure it was voice compatible.
I loaded the software and configured it.
My problem...
Sometimes the the IVM picks up, all the time it annouces the call in the sys tray with caller ID. It says Answered but the line still rings. Then after a short while of ringing it shows the same call as "Unknown caller".
Here is a screen shot if this helps...
If anyone has any suggestions please let me know.
Contact via IM or PM
Yahoo: nh4comp or drodriguez73
MSN: drodriguez73@networking-help.net
AOL: nh4comp
Thanks a million!
Danthony2