jeaniet

Well, I uninstalled my paid version that I purchased in November, reinstalled and re-used my registration key that was accepted just fine. The newly installed program still does not have the Preferences>Invoice Layout>Content menu option anywhere within the program. I don't understand why its not there. I bought this program for my business because it worked so well for our company's needs. Now it is not. I really don't know what else to do.

Recently, my computer had to be serviced and in doing so, my invoices and all data were completely wiped out. I am attempting to format my invoices all over again from scratch. My software (I purchased the software months ago) is currently version 4.32 and what I am noticing is that, much like DrStrange above, I cannot edit the column titles at all. When I used my program before, it was just as Teri stated...I went to preferences, etc and it all worked out very well. Now, however, I have noticed that there is NO Preferences selection tab. There is an Options tab which allows me to customize some things however there is nothing for Invoice Layout or Content or even Invoice Text Items. I cannot customize my columns on the invoices at all. It looks the 4.32 version may be an updated version of what I actually purchased but I don't know and looking through my receipt and registration emails, it does not list the initial version I purchased. I hope that I have explained this in an understandable way and that someone can suggest an easy solution for me. My business is suffering without these invoices. If there is no known solution, would I be able to delete the program from my computer completely and reinstall using my same registration codes? Would that help? Thanks for any and all assistance!