Linda G

As I complained yesterday, after buying the paid version, my foot pedal is not rewinding correctly either. Actually, the problem started with the free version and I thought perhaps it was the foot pedal itself. But obviously this is not the case. I have played with the settings to no avail. Also, the doc now sounds like he's in a space lab or using a tin can on a string to dictate. It's really terrible. PLEASE, SOMEONE, FIX THIS PROBLEM PRONTO!! It's costing a lot of people a lot of anxiety, headaches and $$.

I am having this exact problem! I've been working on this for 2 days and cannot get ES to work correctly. I have used the free version of ES for many years. I purchased the newest version today, thinking it would fix my problem. WHAT A JOKE!! Same problem. Does not rewind and I cannot figure it out. Never had problems with the free version. Not at all happy with NCH. If this is not addressed shortly, I am going to uninstall and request a refund. This is ridiculous! I, too, am a transcriptionist and have lost too many hours and too much $$ over this. Is anyone out there???