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DawnW

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  1. I just started having something strange happen where when I take my foot off the pedal and it should go back a few seconds, it takes more than a few seconds for the sound to start again, and sometimes it goes back further than I wanted. It is really hard to describe what it's doing, but it's driving me crazy. It doesn't happen every time I take my foot off, but it's happening enough. Does anyone know if my foot pedal could be going out? I haven't changed any settings lately. Help, please!! Thanks
  2. Oh, great. I thought it was my settings. Yes, it is a huge pain, especially in the foot, and I'm really disgusted that I paid to upgrade so I could transcribe video, but then that wouldn't work, and now this. Seriously, it needs fixed now!! I'm going to try sending them an email. If I find out anything, I'll let you know, and please do the same. Dawn
  3. I recently upgraded to a paid version, 5.59, and ever since then my foot pedal isn't rewinding like it used to. I have to tap it over and over to get it to go back to a certain spot. I lost all of my settings when I upgraded, and I thought I knew what they were, but maybe I'm wrong. I am posting below what I have. Can anyone please let me know if you have different settings that might work better?? Default slow playback speed: 50 Default fast playback speed: 150 Auto backstop on stop: 2000 Mode: Increasing speed Rewind: 500, 230, 1000 Forward: 500, 230, 1000 Thanks, Dawn
  4. Hi: Can someone please help me? I need to change the way the time displays. When I go under settings where it has the time display, the box to choose what type of time you want to display is grayed out, so I can't change it. Does anyone know why and what I can do to change it? Thanks
  5. I was able to get a new link to the file and it worked. I am sure it will happen again in the future, though, and I will try what you suggested. Thanks so much for your help! Dawn
  6. I am trying to load a dictation filed that I had, which was a streaming MP3 file, at least I think that is what it would be called. Sorry, I'm not good at this stuff. I somehow managed to copy it and put it on my Desktop and in My Documents, but I can't figure out how to load it into Express Scribe so I can use my foot pedal to transcribe it. When I go into My Documents it shows that it is there and it also shows it on the Desktop, but when I go to load it in Express Scribe and search those two spots, it doesn't show it as being there. Any suggestions? Thanks! DawnW
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