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NewUserer

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  1. Within 1 week after I purchased and installed Express Scribe, it crashed my computer 3 times, each time I tried to do it again to make sure it was because of the ES, and after 3 times, I am totally sure about that. I totally lost my confidence about your product, and it came with so many junk software shortcuts... but you do NOT allow refund!!! I don't understand this. I WILL NEVER BUY ANY SOFTWARE FROM YOU AGAIN !!!!!!!
  2. Win 7 64 bit, Pro purchased and installed, licensed and registered appropriately. But the USB-2 Infinity foot pedal only showed up for a few seconds, both in the Test window and in Play Functions, but just for a few seconds, then stopped forever. I deleted the Pro ES, reinstalled, same thing. Whenever I restarted the computer, the Infinity pedal worked for a few seconds and stoped, again and again. Must be software problems. Please help. Thank you.
  3. Similar problem here: Win 7 64 bit, Pro purchased and installed, licensed and registered appropriately. But the Infinity foot pedal only showed up for a few minutes, both in the Test window, and work practically, but just for a few minutes, then stopped forever. I deleted the Pro ES, reinstalled, same thing. Whenever I restarted the computer, the Infinity pedal worked for a few minutes and stoped, again and again. Please help. Thank you.
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