CaptNemo

I'm not too pleased with how the software purchasing process is working out. I went ahead and purchased the new pay-for version of Scribe but then ran into a Catch-22. For some reason, PayPal switched my primary email address to an old address that I can no longer access and the system sent the registration information there. That's not NCH's fault of course. But there seems to be no way to recover from the error. I tried to send a customer support message using my correct email address but then I run into "you have never purchased a product from this email address", etc. so a new paying customer gets thrown under the bus. This might be an unusual situation but it just happened to me and I don't see any option for recovering from it. Please help.

I have Express Scribe 4.31 (native) running under Ubuntu 8.04. It's runs fine except it does not see my serial ports. The ports are fine, tested, available at /dev/tty-, but nothing shows up in the list of pedal options on the control setup menu. Any ideas? Is there an application that will make a serial port look like a USB pedal so Scribe can see it maybe? Thanks in advance. Phil

I hope the above info was of use to someone.

This can be done via the operating system, HOWEVER it is not for amateurs or the faint of heart. Starting with NTFS 5.0 the file system has included a symlink-like feature called a Junction Point. Microsoft is afraid of people using this and messing up their systems so while it's not an undocumented feature it is certainly not advertised where people can easily learn about it. It's a solid feature built right into the file system and it works fine but if you must pay attention to what you're doing. If you are not a computer whiz you might have a friend set up the link for you. I use it to cause Scribe to use my G drive for its work and ini files. If you look in my C:\Documents and Settings\All Users\Application Data\NCH Swift Sound folder you will see a folder there called Scribe that is indistinguishable from a normal folder. But in fact that \Scribe folder does not exist on my C drive but is symlinked from a folder at G:\Scribe Scratch Files\Scribe. I use a utility called Link Magic that you can find here: http://www.rekenwonder.com/linkmagic.htm to actually make the link. When you run the software it will spend a minute searching your entire disk for any Junction Points and it will list them. There's no way to skip the search so just wait. When it's done you can set up the link. The steps I would follow are: (With Scribe NOT running) 1) Create the place where you want Scribe to put its stuff. 2) Copy the Scribe folder and it's current contents from \Documents and Settings\All Users\Application Data\NCH Swift Sound to the place you want it to be. 3) Delete the Scribe folder in \Documents and Settings\All Users\Application Data\NCH Swift Sound 4) Use Link Magic to create a link from \Documents and Settings\All Users\Application Data\NCH Swift Sound\Scribe to to your target Scribe folder. 5) Take a look with file manager in \Documents and Settings\All Users\Application Data\NCH Swift Sound\Scribe at the Scribe folder that's there and see the stuff you moved over to the other drive or wherever appear. 6) Launch Scribe and enjoy seeing a different drive blinking when you use Scribe. DISCLAIMER: I am not responsible for any problems or data loss you might experience playing with this feature of NTFS. If you are not comfortable playing around with operating system symlinks then don't do it. Nor do I have the time to provide technical support. If you are pretty handy with computers and understand the concept of a symlink then go ahead. I did and it works perfectly. But you are on your own. I had to solve this problem because I sometimes run scribe on a very thin client machine with only 2 gigabytes of solid state disk storage running a stripped down version of Windows 2000 Pro. There's no way I can use Scribe if the scratch files have to be on the C: drive. With junction points I can put things where I need them to be just like I can under Linux. ---------------------- EDIT: As an afterthought I figured I'd paste in the salient features of junction points and other symlink features in Windoze. A junction point is a special type of reparse point. Reparse points are redirections in the Windows file system. There are 3 types of reparse points: 1. Symbolic links - can be thought of as a shortcut to a file or folder elsewhere in the file system 2. Junction points - can only point to a folder 3. Mount points - is a folder on a disk that points to an entire disk volume Junction Link Magic will list all 3 types, not only junction links. With Junction Link Magic, you can also create and remove junction links. A junction point is a technology for a folder to be grafted into another folder on the same local computer. This might not seem like a big deal, but it can remove a lot of clutter. It also helps a lot when moving programs from one place to another, since just about every program in the Windows world expects to never be moved from the directory it was installed in. E.g. moving your "Program Files" directory contents to another drive, and linking the original "Program Files" directory to this new location. With junction points you can also surpass the 26 drive letter limitation. Junction points are transparent to programs. Starting with Windows Vista, junction points are used extensively in the Windows operating system. Several of the special folders in Windows, such as the "Documents and Settings" folder, are shown as shortcuts to other folders, but are actually junction points. Unfortunately, Windows comes with almost no tools for creating junctions. Prior to Windows Vista, you had to purchase the Windows Resource Kit, which offers the LINKD program for creating junctions. In Vista, there is the MKLINK utility for the command line, which is not easy to use. So that's where Junction Link Magic comes in... Junction points can only be created on volumes formatted with NTFS 5.0 or higher. NTFS 5.0 is supported in Windows 2000, Windows XP, Windows 2003 and higher.