Ok..........I've troubleshot my synway 4port USB voicebox for hours now...and this is where I am:
Calls are answered successfully by Carousel...and bridged successfully to IVM via Axon. After the call is disconnected....the line disconnects.....SORT OF. Carousel..Axon and IVM all display a status of the call being disconnected...however, when I pick up my analog phone and listen to the line......I hear both a dial tone and a faint busy signal together.
I can receive calls and place calls after that....but the busy tone signal is still heard in the background.
The number of rings it takes to answer increases
To get rid of the busy tone signal I have to stop and restart the Carousel service.
Is this a Carousel issue....or is it a Synway voicebox issue?
I do not see any end of call line settings in Carousel....only IVM. Does IVM play any role in that?
Same for the number of rings to answer setting.....I only see that in IVM.
