I foolishly purchase the software before I knew I had a modem that worked. Well, after struggling with a few modems I owned and then googling my *ss off and checking the forums to learn about TAPI and "voice modems" compared to regular fax/data modems, I decided to take the advice of the company and go to my local Microcenter (and call the modem manufacturer). I picked out a few modems that mentioned "voice mail," but I couldn't find any numbers to call on the packages. So I asked the store employee if he knew they were TAPI compliant - he didn't have a clue. I asked to use the store computer to look up the modem manufacturer's phone number. I had a ZOOM and Hayes modem in hand. I called Hayes first.
The phone didn't ring more than twice, and a real person answered...not a message prompt!! I told the person that I was in a store thinking about buying one of their modems (Hayes) or a Zoom modem. She told me that Hayes owns Zoom. I asked her if the Hayes modem I was looking at was TAPI compliant. She said all Hayes modems are TAPI compliant, as well as Zoom. That didn't seem right, so I asked her if she was sure. She said, "read the model code on the box." I did, and she said it was TAPI compliant. I asked her a few more questions, and she was very helpful. Needeless to say, I bought the Hayes. Got home, plugged it in, and it worked flawlessly!!!
If you are wondering which modem to buy, BUY THIS MODEM:
Hayes Accura PCI V.92 FAXMODEM (Model 15357)
Cost me $30. Well worth it.
I can't say enough about how impressed I was with Hayes. Real people answering the phone on the second ring without a messaging prompt! At first, I thought I dialed the wrong number!
Good luck all...and by the way...GREAT PRODUCT NCH!!!
I may have to buy this company some day!
