OK, so there's a problem. I download videos from a video downloading software, and when I import it, it's fine. but when I close and reopen it, and download from that software, it says "failed to load file". I use a different video downloading software, it's fine. I close and reopen it, use the software again, "failed to load file". cycle repeats until there is no more available downloading software left. Every time I uninstall, then reinstall it, it resets. No matter which version I use, the error's still there. I even tried resetting my computer, and it didn't work. I think there's a problem that's causing this. Do you know how to get rid of it?