youneeq Posted June 30, 2008 Share Posted June 30, 2008 Hi, Looks like Axon PBX is dropping the end part of the SIP address ";user=phone" and leaving off the final ">" See bolded SIP addresses below. 06:18:12 UDP Packet Sent to 72.5.80.116:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:72.5.80.116 SIP/2.0 Via: SIP/2.0/UDP xxx.xxx.78.148:5060;rport;branch=z9hG4bK423208 To: "1234567890" <sip:1234567890@72.5.80.113:5060;user=phone>;tag=GR52RWG346-34 From: "xxxxxxxxxx@i2telecom.com" <sip:xxxxxxxxxx@i2telecom.com:40893>;tag=7757 Call-ID: 618132008-83465E0518192906301@72.5.80.113 CSeq: 340 ACK Max-Forwards: 20 User-Agent: NCH Swift Sound Axon Virtual PBX 2.00 Route: <sip:72.5.80.113:5060> Authorization: Digest username="xxxxxxxxxx",realm="72.5.80.113",nonce="F71D13EE5277BEC0304A83024AB824F0",uri="sip:72.5.80.116",response="d8b840a3755a5f8de4e7d8b05b7bbe98",opaque="2BCC2DB101990D646A20ECB43326C8DA",algorithm=MD5 Content-Length: 0 ---------------------------------------------------------------- 06:18:12 UDP Packet Sent to 192.168.1.8:18152 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:101@192.168.1.8:18152;rinstance=20d8b85696b4b9ab SIP/2.0 Via: SIP/2.0/UDP 192.168.1.3:5060;rport;branch=z9hG4bK433208 To: <sip:101@pbx.domain.com> From: "1234567890" <sip:1234567890@72.5.80.113:5060;tag=7759 <----Missing end bracket Call-ID: 1214733862-3208-pbx@xxx.xxx.78.148 CSeq: 953 INVITE Max-Forwards: 20 User-Agent: NCH Swift Sound Axon Virtual PBX 2.00 Contact: <sip:101@192.168.1.3:5060> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Length: 0 Link to comment Share on other sites More sharing options...
youneeq Posted July 2, 2008 Author Share Posted July 2, 2008 Hi, It's been 3 days since the bug report I submitted to NCH and 2 days since posting it on this forum. I have supported your company by purchasing over $400 USD of licensing (including Axon) and no response yet by e-mail, phone, or post on this forum. (I also checked my spam folder) This bug is causing all my inbound calls from Voicestick to route to VM because Axon is corrupting the original SIP address and my softphone CounterPath Bria can't answer. Do I need to dispute the charges with my credit card company and get my hard-earned money back from you guys? You can also reference a similar post about the Axon SIP address bug here: http://support.counterpath.com/viewtopic.p...3e9046c4b3a44eb I'll give it a few more days before I take the next step. Thanks for your time, youneeq Link to comment Share on other sites More sharing options...
youneeq Posted July 2, 2008 Author Share Posted July 2, 2008 I also just sent an e-mail to nchaj. Link to comment Share on other sites More sharing options...
Guest nchaj Posted July 2, 2008 Share Posted July 2, 2008 Bug reports go directly to the developer responsible, ill chase him up today Link to comment Share on other sites More sharing options...
Guest nchaj Posted July 3, 2008 Share Posted July 3, 2008 we have a fix and are testing now. You will be notifed when tested and all ok. Of course we want to hear about bugs but reporting a bug has no agreement of reply or immediate fix. Link to comment Share on other sites More sharing options...
youneeq Posted July 3, 2008 Author Share Posted July 3, 2008 Hi nchaj, Thanks for the response. Just that alone helps. I understand it's not an agreement. I feel it's more a common courtesy especially with your paying customers. If you need any help testing let me know. I can also loan you the VOIP acct credentials for your internal testing if it helps move things along. I'll point out that your Express Talk product somehow ignores this Axon bug and suprisingly still answers the INVITE even with the missing end of the SIP address so there might be a small issue with the programming logic on that product too. Just letting you know. I await the fix. Regards, youneeq we have a fix and are testing now. You will be notifed when tested and all ok. Of course we want to hear about bugs but reporting a bug has no agreement of reply or immediate fix. Link to comment Share on other sites More sharing options...
Guest nchaj Posted July 4, 2008 Share Posted July 4, 2008 ok thanks, Ive passed that on Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now