Elisa Liddell Posted May 26, 2020 Share Posted May 26, 2020 (edited) I've just purchased Pixillion Image Format Converter (Premium Edition) to convert Canon CR2 files to Tiff. I ticked the box to keep/show EXIF data, but all the basic data is MISSING. Camera, and shooting settings are all gone! HELP I want that data showing - and I only need this basic conversion function. Sony provide a free converter, Canon is seems don't. I'm new to Canon. Have I made a mistake, or just spent a lot of money on a dud program? PS I want to convert on my PC and not online Edited May 26, 2020 by Elisa Liddell detail missing Link to comment Share on other sites More sharing options...
DannR Posted May 26, 2020 Share Posted May 26, 2020 In this case, what you would like to keep is all the information of the Picture, the metadata information, What is the format that you are using , would be better to send the file to the Technical support, you can contact them here: https://www.nch.com.au/support/supportcontact.html?software=Pixillion Link to comment Share on other sites More sharing options...
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