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Cannot make sense of entering the number given on the registration page 

Refers to 12 or 13 digit number issued when you purchased.

It says it should be of format 5555555-aaaaaaaa

I used Pixiion Reg Code comprising 7 numbers followed by 8 lowercase letters but nothing works.

Help please



Edited by alanfharrison

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The serial number needs to be activated to receive the license registration code which is the numbers-letters code that you have, so there is no need for a serial number at all. The registration code (5555555-aaaaaaaa)  has to be entered in the program, you have to go to ¨File¨ > ¨Register License¨ and a small window will pop-up with the space for you to enter the registration code which again has to be enter exactly as it is the numbers the dash and the letters with no spaces before or after then you can click ¨Register¨ and you should be good to go.

If you have issues with this I will recommend you contact NCH Support, you can create a support ticket for them on this link:  https://www.nch.com.au/support/index.html 

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