Jump to content
Sign in to follow this  
mohamedalfar

Debut video capture problem with Adobe Acrobat reader

Recommended Posts

Hi,

I am facing a very weird problem using Debut video capture software (Trial version for personal use).

The problem happens when I do the following:

1- I am reading something on Adobe Acrobat PDF reader.

2- I minimize it and go to the desktop and run Debut video capture.

3-I go back to adobe reader, and I find it freezing. Like badly freezing with the windows waiting circle running and everything.

 

I tried to close it or anything, and it just wouldn't close until I kill the task from windows task manager.

I tried different configuration but with no luck. I tried restarting my computer several times and the issue is still there. No matter what I do, I cannot run Debut video capture without Adobe Acrobat reader freezing.

 

Now, I tried the following and I had different results:

1- I am reading something on Adobe Acrobat PDF reader.

2- I minimize it and go to the desktop and run Debut video capture.

3- I record whatever I want WITHOUT touching Adobe Acrobat in anyway. So, it will continue to be minimized.

4- I close the Debut video Capture program but exiting it normally.

5- I click on Adobe Acrobat reader now and it is not freezing.

 

So, it only freeze if I click on it while Debut is running.

 

Have anyone faced this before? And what would be the solution to this?

Share this post


Link to post
Share on other sites

I have the same issue.  I can't open or read a pdf document if the Debut video capture is running.  I'd like to know if this is a limitation or a bug.

Share this post


Link to post
Share on other sites

Same problem here.  There seems to be an incompatibility between Debut video capture and Adobe Acrobat Reader.  They just don't work at the same time.  This is really annoying.  Anyone found a workaround?

(BTW I have filed a bug report as has been suggested to others in this thread.)

Edited by dajp
Adding more information

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...