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Applied payments not showing in payments list

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HI

When looking at the payments list, some payments are not showing, however when I run a statement for the client, the payment is indicated on the statement?!

 

This is very confusing as to what payments have and have not been received

 

Any known bugs?

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Hello Social Connect,

There is no known issue reported about this particular scenario with the payments, however, you may want to contact NCH Software support team directly to report this matter and get support through the proper channels. To submit a support request you may want to follow this link http://nch.com.au/support/supportcontact.html

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