Jump to content
cjgums

Dispatching and Attaching

Recommended Posts

I am new to NCH forums and to Express Delegate, so please bear with me. I transcribed some dictations yesterday, dispatching notes after each dictation. However, upon learning that the last dictation I dispatched was the final dictation, I failed to attach the word file. What do I need to do to attach the word file?

Share this post


Link to post
Share on other sites

Hello, first you may want to confirm which is the program you are using to dispatch the dictations with the notes since Express Delegate is only the "server" application to manage the dictations flow. If you are using Express Scribe to transcribe the dictations then there is an option under File > Recover old dictations and with that you can retrieve any dictations you have already dispatched and modify or attach the notes.

If you are using Express Dictate to enter the notes then you may go to Dictations (upper left hand corner of the program's window) > Archived dictations and retrieve the dictations there and modify or attache the notes you were missing.

Share this post


Link to post
Share on other sites

Thank you for responding to my question. I work with Express Scribe and was able to "recover" the specific audio file and attach the word file. However, upon dispatching, a message box came up saying that it could not be uploaded. I was going to post this later tonight, but since I am responding to your message now, I will say that I had to contact a Delegate manager who created and uploaded a new voice file, which permitted me to attach the word file, and then dispatch it. Like you, I thought that "recovering" the audio file would do the trick, but I guess it doesn't work that way.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...