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TECH Support

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  1. To apply a payment to a specific invoice, follow these steps: Click the Payment button on the toolbar Enter the Date, Customer, Amount, Method and Reference number In the Applied column of the invoice list, enter the payment next to the correct invoice Press Tab or Enter to save your change Click the Record button
  2. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAnimate&support
  3. Have you try to go to Editing /Composition Properties and No Background, the background will be set transparent.
  4. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support
  5. TECH Support

    Composer

    Make sure to add mp3 files. Confirm what type of files are you adding.
  6. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  7. Unfortunately there is no way to add any extra column or tab.
  8. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  9. We suggest you to delete all the items from Inventoria, not Express Accounts. It shouldn't affect any of the invoices you already have created. We suggestion to un-linked both programs and go to this location on your computer C:\ProgramData\NCH Software\Inventoria\Items - and delete the items from this location, close and reopen the software, done. Then sync both apps again.
  10. In order to reverse the payment follow this steps: https://www.nchsoftware.com/accounting/kb/1440.html
  11. In order to register your software please follow the instructions below: 1- Open the program that you purchased and need to register. 2- Click on 'File' or the name of the program on the upper left hand side. 3- From the dropdown menu select 'Register software..' 4- Once the registry pop-up window comes up you may enter the registration code (numbers, dash and letters with no space in between) in the field given for that purpose and click Register.
  12. In this case, please open a support ticket here https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  13. Try this work around: saved the slideshow on your hard drive, then open Youtube and upload the slideshow from there, bypassing Photostage.
  14. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  15. In this case, please open a support ticket from this link: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
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