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TECH Support

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  1. TECH Support

    JOE

    So, you are unable to add text just to this slide? Try selecting the blank slideshow, click on "Text" located on the top left corner, select the type of text and enter it.
  2. Are you able to loaf other files? Like Mp3 or wav? Are you getting an error message? Open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  3. Try going to "View" and "Payments of Account Payable", select the payment from there and delete it.
  4. In this case case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  5. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  6. We recommend you to check different capture options for example some video capture devices are detected as a Webcam. You will be able to see it under Webcam menu. so please verify that option and let us know.
  7. In this case, please open a support ticket here> https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  8. Have in mind that Express Scribe is a professional audio player software for PC designed to help transcribe audio recordings. On the request above you talk about 2 programs but you are referring just to Express Scribe. The free version is supposed to show as "Unlicensed", that's normal, please referred to the users manual located on the top right corner, is the blue question mark icon.
  9. There are three main types of stream audio here: Live Stream: This is the audio streaming from your microphone. If BroadWave is running (even in the background) this audio is "live" and anyone can listen to it. Playlist: This will stream all your audio files in a looping playlist, playing one file after the other. Audio File: These are the individual audio files that you added to BroadWave, each URL will stream that audio file once. ***We don't offer pre-sales phone support, but you can open a support ticket here: supportnch@nchsoftware.com
  10. En este caso abra un tiquete para nuestro departamento técnico a través de este enlace: https://www.nch.com.au/support/es/supportcontact.html?software=MixPad&support
  11. Hello, try the following: 1- Uninstall Voxal and restart the computer.2- Reinstall Voxal from https://www.nchsoftware.com/voicechanger/vxlsetup.exe3- Restart the computer immediately after reinstalling.4- Register your license and test Voxal. If the issue persist, open a ticket here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  12. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  13. TECH Support

    Richard

    In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine&support
  14. Unfortunately if you received that message regarding that specific file format, not even the paid version will run such file.
  15. Sadly Photostage does not work that way, it will create a slideshow from beginning to end, and it will not allow you to change the slideshows manually.
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