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TECH Support

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  1. In this case please click on the tool icon on the right section of the screen and select the option called "Recording Using an Audio Device", and select it from there.
  2. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
  3. Can you please check this knowledge based article and let us know? https://www.nchsoftware.com/voicechanger/kb/1803.html
  4. In this case please go to "Accounts" menu on the top left corner and select the option called "Import Data From Express Invoice".
  5. You need to do a manual back up from within the program, go to "Tools" and "Back up Data", and save it on a USB drive.
  6. Hi, did you have the "licensed" version? Please confirm you should be able to see the content, check this link: https://www.nchsoftware.com/design/kb/1832.html
  7. Hi, Switch will not convert XPS (is not compatible). Switch is only compatible with audio formats.
  8. Hi, If your invoices are backed up, then you can delete the old ones from Express Invoice. Hopefully., that will speed things up for you.
  9. Yes, they are different programs and you need a different license for each.
  10. Hi, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Express&support
  11. What are you trying to record just to be clear? Streaming audio? If you do we recommend you to use Soundtap, not Recordpad. Please go here for more information: https://www.nch.com.au/soundtap/index.html
  12. Hi, what the program will do is synchronize the items from Inventoria to Express Invoice and yes, the prices should be sync between both applications.
  13. Have you try to save on a different format like avi or wmv? Try this. Can you try with a different USB drive just to check?
  14. Sadly this option is not yet available in Moneyline, you can send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html
  15. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
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