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TECH Support

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  1. Hello, DV camcorders are not supported by Debut. Please use VideoPad or Golden Videos to capture video from camcorders.
  2. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  3. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support
  4. El programa no trabaja con cifras negativas, en este caso le recomendamos que revise nuestro programa Express Accounts, en el cual usted puede abonar o pagar su proveedor. Vaya a este enlace: https://www.nchsoftware.com/accounting/es/index.html
  5. TECH Support


    in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine&support
  6. Can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support We might need more information in order to assist you.
  7. Sadly this cannot be done with Photostage.
  8. TECH Support


    The flip layer can mirror the image vertically and/or horizontally. Add a Flip layer by clicking the Flip icon on the Edit tab of the toolbar.Usage -Click the Horizontal button to flip the image horizontally. -Click the Vertical button to flip the image vertically.
  9. If you have access to the old hard drive information, please go to this folder: C:\ProgramData\NCH Software\ExpressInvoice That is where Express Invoice store the information on the Pc's. If you don't have information there, then you might have lost the information, the proper way of doing a back up is from "Tools" and "Back up Data".
  10. TECH Support

    Many issues

    In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Zulu&support
  11. Have you trying using our audio editing software? Please try to edit the audio file wit this program (it has more tools and effects than Photostage), install the free version from this link: https://www.nch.com.au/wavepad/wpsetup.exe
  12. In the free version you might find that some features are not available, in this case just to be sure, please uninstall Prism completely and make sure to download it from the NCH free programs page: https://www.nchsoftware.com/software/free-downloads.html
  13. You just need to press record button and it will minimized automatically, and when you press stop, the recording will be safe also automatically. Once you finish, just go to the "recordings" icon on the top of the program and you will find that recording.
  14. Please go here and open a support ticket: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  15. You will need to change it every time, there is no way to change it and left it as "default".
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