FAX auto detection on every line

[patrickrivard]

Does AXON offer FAX auto detection on every line.

 

We would like to test your Windows based IPPBX (AXON) but before we do we are wondering if (AXON) offers that function we are used to have with our NORTEL PBX and that we cannot live without; "FAX Auto Detection on all lines"?

 

This option is a make or Brake one for us and all of our branches... If the PBX we move to next does not have this option we will not be able to use it...

 

What we use to have (still using it) with our NORTEL PBX is the possibility to receive a FAX on any of our phone lines (NO dedicated FAX Line) and the NORTEL PBX would automatically detect that it is a FAX call or a Voice Call and route it accordingly to the proper ATA extension where we have our Fax Server hooked up.

 

We need to be able to get FAXES to be Auto-detected by all LINES and routed to the appropriate destination according on its ID.

Ex: five (5) phone lines (none is dedicated to FAX alone) all lines can accept FAXES, the system then Auto-detect the FAX and route it to an e-mail address according to rules based on Caller ID. FAX call from 123-456-7890 (on ANY lines) gets answered by DR, System recognises FAX, system looks at rules (all FAX sent to X email, or if FAX from 123 aera code send to X email, or if FAX from 123-456-7890 send to X email), sytems forward FAX to X e-mail address.

 

Rules are not necessary in our case but a big plus, but FAX Auto-detection on all lines is!!!

 

In short what we are looking for is an IPPBX Software that would be capable of Autodetecting if a call is a FAX call or a Voice Call and Route it accordingly; to and e-mail address (as a pdf attachment) if a FAX.

 

Thank you.