jigarshukla Posted July 15, 2008 Share Posted July 15, 2008 Hello all, In the property of the OGM, when we click on the 'Advanced' tab there is an option "Read out number after OGM". In my IVR programme, It reads a variable value which is entered by customers. The problem is I am not able to change the voice which reads the number. It's a man's voice & my whole IVR programme has female voice configured. Can anyone pls. help in this, if it is possible to change the voice which read the variable ???? Link to comment Share on other sites More sharing options...
pythonpoole Posted July 15, 2008 Share Posted July 15, 2008 This is because the audio is not being generated by Text To Speech, instead it is playing pre-recorded prompts for digits/numbers and words such as "dollars" and "cents". You can record your own prompts (replacing the existing ones) by clicking Settings and then going to the Prompts tab. Link to comment Share on other sites More sharing options...
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