Thanks for your reply. I am creating an IVR system for account balance inquiry. I can see the built in system prompt for 1 to 9, 10, 20 upto...100 the highest one is for 1000. I want to add prompts for 2000,3000 ..... 10000, 20000 ...... upto 1 million as it is not built in the system. Without adding the customised prompt, I am not sure how to complete the system. Please advice. Thanks....