coleisha Posted February 28, 2008 Share Posted February 28, 2008 Hi I have just purchased express burn and it worked okay TILL I had to do a part System recovery on the computer and now it keeps coming up Trial version has expired and I try to put my name ect into the box that comes up it wont accept my name and I am doing the same as I did when I activated it. The key is fine its just the name that they wont accept Has anyone else had this problem and if so how can I fix it. Thanks Spitzy Link to comment Share on other sites More sharing options...
Lewner Posted February 28, 2008 Share Posted February 28, 2008 Hi Spitzy, I haven't had this happen to me, but I haven't done a restore either. One thing I might suggest is, make sure you put your name in exactly as it is shown in your registration email. I'm sure you have done this, but just wanted to make sure you did that. Hopefully, someone else may have a better answer for you. Good luck! Lewner Link to comment Share on other sites More sharing options...
Guest nchgb Posted March 1, 2008 Share Posted March 1, 2008 Contact registration support, they'll assist you with getting a new key if need be. Link to comment Share on other sites More sharing options...
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