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Unable to apply payment to Customer account

Marc G

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I am running Mac OS 14.4.1 and Express Invoice Invoicing software 11.05

Today out of the blue I cannot apply a payment to the customer account or individual invoices 

it says "cannot find customer please use the select option to find customer" that doesn't work either, just keeps repeating the same error.

Ive tried to apply to a different customer that says same

Then on a test account I set up at the same time as the actual customer accounts I can apply payment.

Is there a solution for this?

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