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DTMF not recognized by IVM


Guest Craig

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Guest Craig

:blink:

 

DTMF is picked up by modem and is present in the Windows Modem Log file,

but IVM just ignores it ?

 

Emailed IVM support yesterday, no response ?

 

 

 

Has anyone had this before and know how to solve it ?

 

 

Mucho appreciated!

Craig

spam@drsa.co.za

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Guest Craig

Here is part of my modem log,

you can see windows & the modem picks up the DTMF signals but IVM does nothing ?

 

Anyone pls help :))

 

 

04-07-2005 10:14:34.806 - Recv: <cr><lf>CONNECT<cr><lf>

04-07-2005 10:14:34.806 - Interpreted response: Connect

04-07-2005 10:14:35.228 - Received DLE Raw= 53, Meaning is DTMF 5.

04-07-2005 10:14:35.525 - Received DLE Raw= 54, Meaning is DTMF 6.

04-07-2005 10:14:35.822 - Received DLE Raw= 55, Meaning is DTMF 7.

04-07-2005 10:14:36.025 - Received DLE Raw= 56, Meaning is DTMF 8.

04-07-2005 10:14:36.322 - Received DLE Raw= 57, Meaning is DTMF 9.

04-07-2005 10:14:36.619 - Received DLE Raw= 48, Meaning is DTMF 0.

04-07-2005 10:14:39.931 - Ending wave play/record.

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:blink:

 

DTMF is picked up by modem and is present in the Windows Modem Log file,

but IVM just ignores it ?

 

Emailed IVM support yesterday, no response ?

Has anyone had this before and know how to solve it ?

Mucho appreciated!

Craig

spam@drsa.co.za

 

It's probably a modem issue - what modem are you using?

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Guest Craig
It's probably a modem issue - what modem are you using?

 

I'm using a USRobotics External Sportster Flash PnP (56k Voice Modem)

 

Support did reply, and looked but they said they cannot investigate due to the fact that I am using the evaluation version of the software.

 

 

I would buy another modem, which is the best ? & also available in South Africa ?

 

 

Thx,

Craig.

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Guest Craig
I'm using a USRobotics External Sportster Flash PnP (56k Voice Modem)

 

Support did reply, and looked but they said they cannot investigate due to the fact that I am using the evaluation version of the software.

I would buy another modem, which is the best ? & also available in South Africa ?

Thx,

Craig.

 

 

Anyone there ?

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