Using purchased Golden Records program - getting Audio Low

[N Alemany]

I am using a MacOS Monterey 12.6.6 and boom box with a double ended audio cable in each headphone outlet with the volume up on the cassette boom box as high as I can make and I'm getting "Volume Level Detection... LOW."  What am I doing wrong?  How can I fix it?  The images on the Golden Records wizard are really no help as there are no red and white plug receptacles on either device.  Thanks,

N Alemany

Edited July 10, 2023 by N Alemany
more precise description of problem

[MakubX]

You might want to check this link and see if it works for you otherwise, please send us a support ticket for this here: https://www.nch.com.au/support/supportcontact.html

[N Alemany]

I didn’t see your message on Tuesday.  Any guesses why I blew out the Mother board and the power supply when I connected the audio cable to the cassette player and  computer?  I had everything set up, with a new audio cable (thinking that might be my issue) with the program on the screen, pressed play on the cassette and everything on the computer went black and stayed black.  It’s in the shop until next week getting replacement parts installed.  I really thought it would work, it looked like it would work but DH has forbidden me to use the family computer for this project ever again.  

 

[MakubX]

On 7/15/2023 at 12:29 PM, N Alemany said:

I didn’t see your message on Tuesday.  Any guesses why I blew out the Mother board and the power supply when I connected the audio cable to the cassette player and  computer?  I had everything set up, with a new audio cable (thinking that might be my issue) with the program on the screen, pressed play on the cassette and everything on the computer went black and stayed black.  It’s in the shop until next week getting replacement parts installed.  I really thought it would work, it looked like it would work but DH has forbidden me to use the family computer for this project ever again.  

 

I am sorry to hear that. The program should not be able (not capable enough)  to cause that but probably wiring/hardware related?
Hope everything turned out well in the end atleast