Soundtap always waiting for audio stream

[sigung_q]

I just installed this software, and it never recognizes that there is any audio playing. It's V.7.22, and installed on Windows 10. No matter what audio happens to be playing on the PC, Soundtap gives the message: "Waiting for an audio stream to record". Is there a compatibility issue with the OS here?

 

Thanks -

[MakubX]

Hello, we have a similar bug regarding this but if you haven't yet, please try uninstalling the program, reboot and reinstall from this link https://www.nch.com.au/soundtap/stsetup.exe

Mar ver here.

If the issue remains, please send us a support ticket here.

[mediajf]

if your computer is using a realtek audio device then these can be troublesome due to recent security applied on newer realtek audio drivers.

one way around this is to try to use older versions of the drivers or generic drivers from microsoft but this is fidly and not really a long term solution.

 

I have recently found a solution to getting soundtap to work correctly on my aus rog that has realtek drivers, it also worked on my dell 7373 inspiron laptop so it has fixed the issue on two machines so far, does not mean it will work on all but please try this.

obviously make sure soundtap has been installed and registered, 

then try this

open youtube and play a long video, we dont it stopping while we are trying this fix, this will ensure there is audio being played at all times

now open soundtap , if there is no audio being seen 

try this , go to the start menu on windows and right click and choose run

now paste this into the run box

rundll32.exe Shell32.dll,Control_RunDLL Mmsys.cpl,,1

press enter

the above will open a sound windows which will be focused on the recording options, dont change anything just drag the window to the side and continue working