Angelaviv Posted June 16, 2023 Share Posted June 16, 2023 I have the USB AltoEdge foot pedal, and I am having problems. I have always used it easily, but this morning there was some kind of update when I opened Express Scribe and I accepted it and it opened up. Then my foot pedal wouldn't work on the right for rewind. I can fast forward but I can't rewind with my foot pedal. I have also had the issue of it not putting in time stamps where I want them even though I did set them up fine and it used to work. I need help! Please add comments. I have tried to find an email that will work but all the ones I have are no reply ones. Link to comment Share on other sites More sharing options...
MakubX Posted June 16, 2023 Share Posted June 16, 2023 Hi there, does the program still say Licensed at the top after the update? We'd recommend reinstallation but for licensing purposes, please send us a support ticket here. Link to comment Share on other sites More sharing options...
Angelaviv Posted June 17, 2023 Author Share Posted June 17, 2023 Weirdly, it seems to not be a problem anymore. The only problem is still that the timestamp doesn't work. Link to comment Share on other sites More sharing options...
MakubX Posted June 17, 2023 Share Posted June 17, 2023 Are you using Ctrl + Shift + T? or Open the Notes menu in the menubar Select Insert Select Time Link to comment Share on other sites More sharing options...
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