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Sound bar not opening in Express Scribe when launched


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Please help.  When I load a dictation from Accuro, Express Scribe opens normally and I can transcribe the file no problem.  However, the sound bar doesn't open onto my screen so when I've finished I have to go back and click Done for it to close down.

Is this a common problem and how do I fix it.  It's probably something easy that I am missing.


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