Bruce P Posted January 31, 2023 Share Posted January 31, 2023 I have installed MoneyLine and have not yet purchased it because I want to see what financial institutions I can connect to for online account access. When checking the "online account access" box and then selecting "Download Financial Institutions" I am presented with an Error dialog stating "Financial institution list could not be downloaded". I am connected to the internet and not going through a VPN. Any ideas on how this can be resolved ? Link to comment Share on other sites More sharing options...
MakubX Posted February 1, 2023 Share Posted February 1, 2023 Hello, In this case you would need to contact your bank and request these details http://help.nchsoftware.com/help/en/moneyline/win/dlgaddfi.html Once you have gathered that information, in MoneyLine, you need to follow these steps: click on the Accounts menu > Add Account > check the box "Enable online access account" > in the Online Access section, select for Financial Institution: Add New Financial Institution > enter the requested information > OK. Regards. Link to comment Share on other sites More sharing options...
Shawn09 Posted March 17, 2023 Share Posted March 17, 2023 Isnt there a default list that should be able to be downloaded? I am getting the same error. Link to comment Share on other sites More sharing options...
RVM Posted March 29, 2023 Share Posted March 29, 2023 Hi, best to send a support ticket for that through this link here: https://www.nch.com.au/support/supportcontact.html Link to comment Share on other sites More sharing options...
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