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SoiundTap starting on its own


SteveG23

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I keep finding that SoundTap is open and ready to start recording when I haven't started it.  I am on Windows 10 (64-bit).  It is not in my Startup or Task Scheduler in Windows.  What is causing this and how do I stop it?  The first entry it shows is "Successfully connected to driver" at a time before I started using my computer in the morning.  

 

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RVM, I should have said:  This did happen after rebooting, but as far as I noticed, not immediately.  And I have rebooted again and it has not restarted so far.  It seemed to me that something was triggering it, but I have not noticed what.  I will keep an eye on it.  

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Hi,

If the issue occurs again you can try to clear cache and reinstall your software. 

Uninstall SoundTap, then delete 3 folders named "SoundTap" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\SoundTap\
**C:\Program Files (x86)\NCH Software\SoundTap\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\SoundTap\
**If you can't find any of the folders, just continue.

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

Install the software again and enter your registration code.
 

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