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Video file - low sound output in one format, okay in another?


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Hello - first post here...

I've created a slideshow with some music and narration. On playback the volumes are fine, just as I want them. However when I create a video output, say mpg or mp4 the volume is way too low. However I tried YouTube output and the video created perfectly.

Can someone please assist, maybe with mp4 or mpg settings? Thanks


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Have you made any changes with the MP4/MPG encoder settings during export (just beside the format dropdown on the export wizard) and does this low volume occur when played using other media players/devices? You could test that if you haven't yet just to make sure it's indeed the file that's problematic.

Reinstalling the program is also an option.

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