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Statement does not show partial payment


pls
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I just ran a statement for a customer with a partially paid invoice. The statement shows the original amount of the invoice, not the current due amount and does not show the partial payment at all.

I think this is a bug. Either the invoice should be shown as the present due amount or the partial payment should be shown as a payment. As it is, the total amount due on the statement is wrong by the amount of the partial payment.

I downloaded and installed the most recent version to be sure the problem is still present.

  Thanks

 

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Please try to  Recalculate Customer Balance. To do that, please click on View menu > Customers > select (highlight) the customer from the Customer window > go the Customer menu > Recalculate Customer Balance > confirm you want to Recalculate.

Try again and let us know.

 

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