tjareson Posted September 1, 2006 Share Posted September 1, 2006 Hi, does anyone know, what kind of DTMF-signaling IVM supports? As far as I know, DTMF-keytones can be transmitted in-band, which means you really can here them in your hand set. The other way is, that those tones are decoded by VOIP-providers and transfered as "INFO"-format, which means, I don't here them. I use IVM connected via Axon. One of my VOIP-providers encodes DTMF-signaling from in-band into INFO-format. So if I call myself by cell phone through this provider, I don't here those dtmf-tones in the hand set any longer. The problem: Also IVM doesn't detect the DTMF-tones, if called through this line. I already talked to that VOIP-provider, which logged a call with dtmf-keys for me. They confirmed to me, that they don't transmit dtmf as in-band, only in "INFO"-format. They also stated, that the by "INFO"-format transmitted dtmf-keys are confirmed by the Axon software. So it seems, that IVM is not able to receive dtmf-tones, which are not in-band. Does anybody know, how IVM detects dtmf? May be, someone from NCH could comment on this. regards Tjareson Link to comment Share on other sites More sharing options...
polpolpol Posted September 15, 2006 Share Posted September 15, 2006 I have the same problem... Maybe someone from NCH could comment on this? thanks sandro Link to comment Share on other sites More sharing options...
nchtj Posted September 18, 2006 Share Posted September 18, 2006 we support in-band and AVT (telephone events), but not INFO. INFO is an old-ish way of transmitting DTMF, AVT is the best standard out of the three. in-band is often a very poor / dodgy way to transmit DTMF tones, because most VoIP systems use compressed codecs to transmit audio, in which case the tones also become compressed and may not sound like a proper tone by the time they get to the other end. as far as INFO goes, we respond with a "501 Not Implemented", and thats it. Link to comment Share on other sites More sharing options...
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