AJ M. Posted February 27, 2022 Share Posted February 27, 2022 I need to do a project and need to edit it yet every single email I’ve ever had has no record of buying video pad I spent $100 on this editing software, I know I bought it. Link to comment Share on other sites More sharing options...
borate Posted February 27, 2022 Share Posted February 27, 2022 https://www.nch.com.au/support/reg.html Link to comment Share on other sites More sharing options...
AJ M. Posted February 27, 2022 Author Share Posted February 27, 2022 Didn’t help, I’ve been there countless amounts of times that’s where I tested all my emails Link to comment Share on other sites More sharing options...
borate Posted February 27, 2022 Share Posted February 27, 2022 When you input the 13-digit registration info it should prompt to get the actual code, which looks like this... 6052080-abcdefgh THAT'S the code the goes in the box when clicking Menu | Register Videopad If the issue persists, take the next step... https://www.nch.com.au/support/regcontact.html Link to comment Share on other sites More sharing options...
AJ M. Posted February 28, 2022 Author Share Posted February 28, 2022 Bro, I can’t find the email I used I know what the code looks like I’ve been in my account before. I believe I may have used PayPal to pay and didn’t put an email. Link to comment Share on other sites More sharing options...
borate Posted February 28, 2022 Share Posted February 28, 2022 Follow through on that form ... https://www.nch.com.au/support/regcontact.html. The company will work with you to see that you are treated fairly. Link to comment Share on other sites More sharing options...
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