After Export movie, the sound will be mono

[hamed1354]

Hello . There is a problem with the VideoPad Video Editor software.

The problem is that after any editing of the movie sound, in the final movie, the sound will be mono and not stereo.

If I just edit the video and have nothing to do with the audio, the output video is no problem.

[borate]

Take a minute to share your project and someone will check it out.  That's the best way to troubleshoot.  Just follow these simple steps...

•     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
•     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
•     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
•     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.