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Recording two channels on L & R stereo sound card


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We have just received the VRS Recording system after trial of one channel but when we purchased and tried two channels we find that anything recorded on channel one is also recorded on channel two and vise versa even if the other channel is disconnected. All options appear to be set up correctly for L & R mono with both channels connected to separate Left or Right inputs. Different sound cards do the same thing. Shorting out one input also shorts the other yet there is no physical connection between the two. Any suggestion?

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