quentutu Posted January 9, 2021 Share Posted January 9, 2021 I was working on a videopad project earlier, and i reopened it just to see that all the audio is gone. The audio clips are still there but they're blank. Do I have to start over? Link to comment Share on other sites More sharing options...
borate Posted January 9, 2021 Share Posted January 9, 2021 You saved the project so no need to start over. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. Under OPTIONS | DISK tab Clear Unused Cache Files. Update to the latest, and see if that doesn't solve the issue. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. If there's still a problem, share your project. Someone will take a look and come up with a fix. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
Yooper Video Posted January 10, 2021 Share Posted January 10, 2021 8 hours ago, quentutu said: I'm having the same issues with no audio attached to video files that I add after updating to ver. 10. Link to comment Share on other sites More sharing options...
borate Posted January 10, 2021 Share Posted January 10, 2021 Under OPTIONS | DISK tab Clear Unused Cache Files. If that doesn't help, please follow the suggestions in the post above and share your project. Then others can attempt to replicate what you experience. Link to comment Share on other sites More sharing options...
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