mpatamalilegend Posted August 25, 2020 Share Posted August 25, 2020 hello, ive been using VP to edit my uploads but having a tough time perhaps someone might help. i was almost done with 15min video taken almost two days to edit, then the soft starting freezing and losing sync, then all of a sudden it's playing but no audio *i have checked the sliders for volume *saved restarted the computer *closed all space consuming apps *i have a ROG laptop so its definitely not the specs this has happened 2 times, is this cache related? is there some setting i need to check? the program is ideal and great id hate to switch especially now, surely someone has the answer or and idea please!!! Link to comment Share on other sites More sharing options...
borate Posted August 25, 2020 Share Posted August 25, 2020 Under OPTIONS | DISK tab, Clear Unused Cache Files. Of course. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. Then you can restore a project to the state it was in when saved. Just double-click the VPJ file (which isn't playable). Try the latest version. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Report back. Link to comment Share on other sites More sharing options...
calrene Posted September 1, 2020 Share Posted September 1, 2020 where the heck is the OPTIONS | DISK tab? Link to comment Share on other sites More sharing options...
borate Posted September 1, 2020 Share Posted September 1, 2020 Under the HOME menu if you see no OPTIONS icon on the toolbar, click the chevrons at the right of the bar to bring it into view. Or click the MENU item at the top-left, then TOOLS | OPTIONS. Save Project File AS, then update to the latest release. Link to comment Share on other sites More sharing options...
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