Out of sync (RESOLVED)/jumbled audio

[meeshkadavis]

I'm having problems with my audio, I have now edited/reedited 3 different videos and each one has either deleted my audio completely or its all jumbled. I NEED ADVICE!!! Everything I find on this topic is from 5 or so and it just says I need to update my program but I have done that plus bought the upgraded version.  Any kind of help would be much appreciated.  

[borate]

What version of VP is being used?

Nothing will be lost if you use Save Project AS routinely, giving it a unique # or name so as to not overwrite earlier saves.  If Save Project (no AS) is used, it will overwrite.  To restore a project just double-click its VPJ control file, while is usually found in the same folder as the source files, unless you saved it elsewhere.

When you make a mistake immediately press <ctrl-Z>  (EDIT | UNDO) to backtrack step-by-step.

What, specifically, do you mean by "all jumbled?"    Share a project (not the export) where this occurs and someone here will look into it.  Just follow this easy 4-step process.

1. With your project on the timeline, click the 3-lined 'hamburger' menu, top-left.  Click FILE | BACK UP PROJECT FILES TO FOLDER.  Specify a folder.  Click SELECT FOLDER.
2.  Using the PC file manager, go to where the numbered folder was saved and upload it to a free server - Google Drive, MS OneDrive, etc.*
3.  Get a shared, public, non-restricted link.
4.  Paste that link here, or click the folder, above top-right in this forum, and message it to me.  This is private and won't be shared.
*    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

[mcconoughey4]

I am running into this issue as well. Sped up a video to 108% and the audio no longer is in sync with the video by the end of the clip. Any ideas would be greatly appreciated!

I am using VP v8.35.

[borate]

This is a known, reported issue.  UNchecking the "keep pitch unchanged box" may fix it, but 108% pitch uncorrected speed applied globally to a lengthy project could result in unnatural voices.

Changing speed on individual clips may be alternative.  What export format is being used?

[mcconoughey4]

Thanks, I tried unchecking the "keep pitch unchanged box", and it did not help.

It's one clip and it is exporting to a .mp4.

[borate]

Now that is very unusual.  How long is the project?  Share it and we'll take a look.  The process is simple, takes but a few minutes and can be private.  Don't upload the export, just the project file, per these steps...

1. With your project on the timeline, click the 3-lined 'hamburger' menu, top-left.  Click FILE | BACK UP PROJECT FILES TO FOLDER.  Specify a folder.  Click SELECT FOLDER.
2.  Using the PC file manager, go to where the numbered folder was saved and upload it to a free server - Google Drive, MS OneDrive, etc.*
3.  Get a shared, public, non-restricted link.
4.  Paste that link here, or click the folder, above top-right in this forum, and message it to me.  This is private and won't be shared.
*    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.