Jump to content

Calls get disconnected


mihai

Recommended Posts

  • 2 weeks later...
Hi,

I have set up Axon and it work fine but my calls gets disconnected after a few seconds. I have tried with Xlite and NCH own software phone. Same thing happends.

 

Mihai

 

What provider are you using? If you are using Broadvoice or some other VOIP provider you made need to make adjustments in your Axon settings. Log into your Axon Web system. Go to External lines, Advanced Line Settings and look at the two items at the bottom. Call Activity polling and Do Not froward odd RTP ports. I had to play with these settings a little to get my system to stop dropping calls. Also what type of internet access do you have? Bandwidth plays a critical role in quality of service when using VOIP. Hope this helps, I answered because I know first hand how frustrating it is to post here and not get answers but when a company is giving away software I am sure it is hard to keep up with cusotmer service.

 

Curtis

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...