Jump to content

Video clip is black after exporting to MP4


Recommended Posts

  • 1 month later...
  • 1 month later...

Yes, getting the same. I have a video to start the slideshow and export at 720, 1280x720.

I get a blank video but the sound is still there. The generation of the slideshow starts at 10-14% so it's not including the video.
Very frustrating. It may be a cache issue, but I have not found a way to reliably have the slideshow export include the video.

Link to comment
Share on other sites

  • 2 weeks later...

I worked for weeks on a video for my parents 50th anniversary party.  I spent the whole day trying to save it to other media only to have a black screen.  

Driving late to MI empty handed and sick over all the time I wasted.  The preview was great but of course I couldn’t save that.  I want my money back!  

You should have fixed it instead of pushing that job off to your customers to “experiment”.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...