Trial product ok, Paid one not - blurry films on mp4 exports

[Pam-Richards]

Hello all

When I was trialling VideoPad I would export my videos into MP4 & they would be as I recorded them quality wise. Since buying it, when I export to MP4 they are grainy after & definitely not what I expected. The only difference is that it's now paid for, which surely cannot be the issue?. 

Any ideas as to what is going wrong? as I am left having to use my old editor as before, so, so far money wasted. 

Pam 

[Telephony]

Hi,

Follow steps below,

1. Always before exporting or burning, play the total length of the project from the VideoPad Preview window to confirm it plays fine(no issues).

2. Use the Export menu > VideoFile option. 

3. Set the Preset, File format, Resolution, Maximum frame rate, Encoder settings and click Create. A recommended set up will be:

Preset > Custom
File format > .MP4
Resolution > Use your system display resolution.
Frame Rate > 60.00
Constant frame rate > checked

Click Create, wait for the process to finish and play the video file to confirm.

 

Best regards,