Ricc Posted July 8, 2017 Share Posted July 8, 2017 Hi everyone - I'm new here, but I have been using Videopad for a few weeks. So, whilst I would still class myself as a new user, I'm a technically savvy enough one to configure physically seperate drives for caching and have used professional audio editors for years. I'm on Windows 7. I wonder if anyone else has experienced this? I'm now getting a splash screen message at start-up which is this: Quote There was an error loading one or more of the effect or transition icons. Please reinstall VideoPad to fix this problem. If the problem persists, contact NCH Software support at http://www.nch.com.au/support/index.html I have done as they suggest - initially doing a repair install, and then - when that made no difference - a full uninstall, re-boot and then re-install and re-register. Still no difference. Whilst this would only be annoying, I now seem to have lost the option to apply transitions to any clips in the sequence other than one option of 'Random'. Even a simple fade no-longer seems to be an option. I can't help but wonder if these two things are related. I have the latest version ( I checked again today) and I have not loaded any external plug-ins of any kind. Some suggestions would be appreciated - if anyone can help!! Thanks. Ricc in UK Link to comment Share on other sites More sharing options...
borate Posted July 9, 2017 Share Posted July 9, 2017 Another thread discussed the issue, and suggested right-clicking on the VP executable and clicking RUN AS ADMINISTRATOR. If that doesn't help, try deleting VP using this tool. Then install the latest VP version. Link to comment Share on other sites More sharing options...
Ricc Posted July 9, 2017 Author Share Posted July 9, 2017 Many thanks. I'm sorry if this has been discussed previously - I did search first. Good news is that running as Administrator really does seem to have worked. No splash screen - and I now have transition options again! Thanks again! All the best, R Link to comment Share on other sites More sharing options...
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