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Hi

I'm looking to convert some MSV audio files to mp3.  Switch says it can't do it unless I load the Sony plugin for windows media player and gives me an address to download it from.  Did that but when I try to install the plugin it says it won't run on a 64bit windows 10 installation.

 

frustrated and stymied!

 

help appreciated and apologies if off-topic.

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Hi,

What this means is that not all .msv recorders are supported, and possibly the Sony Plugin available on their site is not Windows 10 compatible...

Something you could try >  right click the executable file and select "Troubleshoot compatibility" to run the Windows 10 compatibility mode for Windows 7, to test if you can install it from there.

Best regards,  
 

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