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iPhone keeps locking whilst dictating


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Hi,

 

Wondering if someone out there can help!

 

My client has just installed Pocket Dictate on his iPhone and did a trial dictation to send over to me to transcribe. However, he said that whilst he was dictating, his iPhone kept locking. I wonder if it's one of the settings on his iPhone, but as I'm not an iPhone user myself, I'm not sure.

 

Has anyone else come up with this problem, and what did you do to resolve it?

 

Any help hugely appreciated!

 

Thanks.

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