NO OGM LOG

[Jmarkland]

This log relates to the "Outgoing Audio no longer playing" post immediately prior to this one.....

 

16:58:39 IVM Answering Attendant Run

16:58:40 Date: 2009-05-22

16:58:40 IVM Answering Attendant Engine Started

16:59:03 Ringing on Line Simulator detected. Waiting until ring number 2.

16:59:03 Simulator Simulator [Answered]

16:59:04 Answered line [1000 "Simulator Line"] call number [27] cid [5555555555] did[simulator] drn[0 (0ms)]

16:59:04 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

16:59:32 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

16:59:35 Caller pressed key [2] Notice the 28 seconds it took to play the message.....

16:59:35 Command - Go

16:59:35 Open OGM: OGM 2

16:59:35 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM 2.wav

16:59:35 Command - Leave Message

16:59:35 Leave Message for Mailbox: Default

16:59:35 Play system prompt: RecordTone

16:59:35 Recording File: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\MailBoxes\Default ICM000016.wav

16:59:44 Call disconnected

 

(Simulator set to playback on "modem#5", not how it usually does, or did work)

 

17:00:47 Ringing on Line Simulator detected. Waiting until ring number 2.

17:00:47 Simulator Simulator [Answered]

17:00:48 Answered line [1000 "Simulator Line"] call number [28] cid [5555555555] did[simulator] drn[0 (0ms)]

17:00:48 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

17:00:49 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

17:00:50 Command - Leave Message Ah, compressing 56 seconds into 2

17:00:50 Leave Message for Mailbox: Main

17:00:50 Play system prompt: RecordTone

17:00:50 Recording File: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\MailBoxes\Main ICM000017.wav

17:00:58 Call disconnected

17:01:17 Call disconnected

 

Actual incoming call on USR 56K V/PCI

 

 

17:02:01 Ringing on Line U.S. Robotics 56K Voice PCI detected. Waiting until ring number 2.

17:02:01 U.S. Robotics 56K Voice PCI U.S. Robotics 56K Voice PCI [Answered]

17:02:01 Answered line [1 "U.S. Robotics 56K Voice PCI"] call number [29] cid [unknown] did[u.S. Robotics 56K Voice PCI] drn[1 (5953ms)]

17:02:01 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

17:02:02 Play file: C:\Documents and Settings\brenda\My Documents\telephone system\Reg Opening Greeting.wav

17:02:03 Command - Leave Message

17:02:03 Leave Message for Mailbox: Main

17:02:03 Play system prompt: RecordTone Once again, the outgoing messages are 'instantly' skipped over.

17:02:03 Recording File: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\MailBoxes\Main ICM000018.wav

17:02:16 Recording time-out or silence detect or outbound no answer

17:02:16 Play system prompt: GoodBye

17:02:16 Call disconnected

17:02:16 Call disconnected

17:02:16 Call disconnected

 

 

No audio is heard on the other end of the line when the call is made to the IVM.

All audio files are in their required location, and are functional.

 

Please also note that "Ring Central" still functions with the current configuration, but lacks the functionality which existed with the demo version, and SHOULD work here....

 

 

 

Maybe this time dialation/compression has to do with special relativity?

Thanks again,

Mark D.