Cannot Access Web Control

[nbk121]

Hello,

 

Thanks for helping.

 

I have the demo of IVM answering attendant. Here is a problem and a couple of questions. I intend to license IVM in a couple of days.

 

1) I have not been able to access the web control, always a wrong login / password reply.

It's turned on Here: Settings / Web Access: Enable system management web portal, port 82 (I do get to that page).

Set the login / password here: Settings / General / Service Settings .\username and password.

I have been able to access mailboxes through the web interface, just not the admin. I even re-installed the software and tried default: admin/admin, same result. I cannot find any documentation on the actual default or where to set it. I am inside my LAN, on the same computer, but I did set up the port forwarding for 82, TCP/IP.

I was able to access the web control for AXON, not IVM.

 

2) I intend to use the IVM to call forward to many different numbers, like cell and home phones. I believe I have it set up through the data entry and a variable that links to the variable's mailbox, then on that MailBox Properties' Delivery, tab I put in the outside number at "Forward to Telephone Number" (at the bottom). Is that where an outside number is placed?

 

3) I plan to order CallCentric VoIP lines. Do I need two lines for each active call forward? In other words, should I get 6 lines to handle 3 concurrent transfers or call forwards? Are the Inbound Lines a separate setup in IVM, or would all six be added in Settings / Telephony / Add / New SIP based VoIP Account? Why does CallCentric sell seperate Incoming and Outgoing lines? I plan to only use one outside phone number and will have very few outside direct dialed calls (95% call forwarding).

 

I truly appreciate knowledgeable help.

 

Take Care,

Neil