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unable to start the background services


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I m novic

i install axon and when try zeb interfacz dont open

and i have this mesage

unable to start the background services

and in the end: there was an error to start this srvice

it open firefox not internet explorer

i have xp pro

some one help

thinks

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Do you have an administrator account on the pc, and is there any software which may be blocking the services from running in the background?

yes i have administrator account

i have stopped my kaspersky before

i have no software working as i now can you tell me how i verify/

in mozilla firefox :http://standard:8081/ and no page opened.

 

thinks for your help

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