kraken972 Posted October 22, 2008 Share Posted October 22, 2008 Hello all, even if red button is ON IVM is telling me : 14:17:02 Incoming SIP call 14:17:04 Ltest 102 [Not Answered, IVM answering mode is off] but as i tell you, button to turn on or off answering mode is "on"... i am on it since 2 days, and don't find any solution to resolve it... what can do that ? could you help me ? thanks a lot Link to comment Share on other sites More sharing options...
pythonpoole Posted October 22, 2008 Share Posted October 22, 2008 Are you by any chance using time conditions to direct calls? I believe if time conditions are on IVM says (or at least used to say) 'Not Answered, IVM answering mode is off' when in fact it was on. I found that it still answered the calls anyway despite the error as directed by the preset time conditions. I thought this 'bug' was fixed though in the most recent versions although don't quote me on that. Link to comment Share on other sites More sharing options...
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