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I have just installed Express Scribe v4.12 on a Win XP SP2 platform and am having a problem with the Control Keys. I do my transcribing in MS Word (2003). All is fine while playing the sound file, but when I press either F7 or F8 (to Rewind or Fast Forward) the forwarding or rewinding continues without me holding down the relevant key, and then the Express Scribe window opens on top of Word. If I then use F7 or F8 inside Express Scribe, it works as it should – will rewind or fast forward for as long as the key is pressed. This is obviously slowing my work down considerably. I have checked the Control Key settings and reset them, but nothing changes. I have also installed on another PC running the same versions and the same thing happens. All was working fine before I did the most recent installation – I am not sure what my previous version was. Can anybody please help? Thanks in advance.